Before Katie Gardner founded Best Rated Transport (BRT), there was a real gap in the market.
Having worked in transport for over ten years, experiencing it from both the carrier and customer side, this dual perspective shaped how she built her business.
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“Customers were struggling to find reliable, affordable transport, while quality operators were having trouble connecting with the right customers,” she says.
“I wanted to create a platform that solved both problems – giving customers fast, obligation-free quotes while helping our transport partners fill their trucks more efficiently.”
Fast forward to 2025, and BRT is reshaping Australia’s logistics scene through their ever-evolving digital platform.
BRT connects hundreds of verified transport providers nationwide, while actively developing advanced AI-powered solutions to further enhance the customer experience.
This commitment to technological advancement is reshaping how Australians access transport services, making it more efficient and user-friendly than ever before.
“Transport is the backbone of Australia – everything we buy, sell, or move depends on it. But the industry was still operating like it was 1995!” Katie says.
“I saw an opportunity to bring transparency and technology to make transport bookings as easy as booking a hotel. Plus, with my industry experience, I understood the pain points on both sides of the equation.”
With the industry projected to grow at a 4.42 per cent each year towards 2034, BRT’s unique approach to transport solutions addresses key market trends:
Comprehensive Move Types:
- Interstate & long distance house moves across all Australian states
- Container transport (20ft and 40ft options)
- Specialised vehicle transport (cars and boats)
- Heavy machinery Transport
- General freight solutions
- Backloading services for cost-effective transport
So, what does a standard customer transaction with BRT look like?
“It’s beautifully simple – customers fill out one form on our website, select their transport type, and within minutes they receive matched quotes from our verified operators. No credit card required, no obligation,” Katie says.
“We help with price negotiation, inventory assistance, and provide ongoing support right through to delivery. Our 7-point comparison system means they’re not just choosing on price – they can compare accreditation, insurance, reviews, and fleet quality.”
And it’s not just customers noticing the benefits of BRT, with a growing waiting list of transport operators waiting to join the platform.
“We’ve grown from 50 to over 100 verified partners, but we’re being selective – every operator goes through our strict 30-day onboarding process and must adhere to our Code of Conduct,” she says.
“The fact that quality operators are queuing up to work with us shows we’re building something special in the industry.”
Katie’s vision for the future is bold:
“We want to make transport booking so seamless that people wonder how they ever did it any other way!”
BRT serves all Australian states and territories, and offers comprehensive solutions for interstate moves, container and machinery transport.
The company is led by someone who has been on both sides of the steering wheel, and so, under Katie’s direction, customers will be provided with only the best transport solution.
Receive a quote within minutes, visit www.bestratedtransport.com.au
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