Three brand new F Series Isuzu trucks are keeping family owned business, McPhails Furniture rolling.
McPhails serves clients across regional Australia and metropolitan areas through their Victorian store in Wangaratta, as well through their online website.
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From their Wangaratta warehouse, McPhails’ drivers cover vast distances to South Australia or Queensland.
With a flat-rate delivery fee of $59 and a promise of delivery within two weeks, McPhails has built a reputation for reliable service, no matter the location, which keeps customers returning time and again.
“Our mixed fleet has been growing rapidly with the addition of three brand new Isuzu FRR 110-260 Autos collected from Gilbert and Roach in Sydney last year,” McPhail Furniture director Taylor McPhail says.
“Each truck is doing between 3,500 to 5,000 kilometres each week. We had been running a different truck brand in the past but found that their stock levels were unreliable, so we made the choice to swap to Isuzu.
The FRR 110-260 is one of Isuzu’s mid-sized models, built to handle long trips and its 5.56-meter extra-long wheelbase model ensures ample space for even the largest pieces of furniture.
Powered by a robust 6-cylinder 6HK1-TCC engine, these trucks offer 191 kW (260 PS) of power and 761 Nm of torque @ 1,450 rpm – 2,400 rpm, and, matched with an 11,000 kg GVM, they provide an ideal combination of power and payload for moving loads of furniture.
Standout features for the McPhails are Isuzu’s comfortable, driver-focused cab design and an Allison LTC2500 fully automatic transmission that reduces fatigue behind the wheel.
“The interior cab design is one of the things our drivers comment on; it’s sleek, efficient and easy to navigate. The visibility from the cab is great as well,” he says.
“Some of our routes can stretch over 900 km, so we also opted for the Allison automatic transmission to help with the long drives, which makes a huge difference in reducing driver fatigue.”
Their relatively new 11,000-square-meter facility in Wangaratta has a large role to play in streamlining operations, reducing unnecessary stock transfers and allowing more time for deliveries.
“Our quality control from factory to warehouse has to be phenomenal as our customers rely on us to deliver a high-quality product that will be in the same excellent condition during transit as it was when it left the warehouse,” Taylor says.
“We have been really happy with our Isuzu trucks since picking them up; there’s been no dramas.
“We are looking forward to expanding the fleet with further Isuzu’s in the near future.”
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