Hino launches maintenance agreements


Hino Australia has announced the introduction of a comprehensive maintenance agreement program, developed to provide truck owners with the correct level of mechanical servicing for specific operational needs and budgets.

Hino launches maintenance agreements
Hino Australia recognises that a one-size-fits-all approach isn’t the best way to deal with truck maintenance, and has developed the four-level program to satisfy all types of vehicle usage

The program provides customers with the choice of four distinct mechanical service regimes.

Maintenance agreements form part of Hino's wider 'Total Protection' suite of products and services - linking after-sales initiatives offered by Hino Australia, including the company's recently announced  'Roadside Assist' program.

Hino Australia Divisional Manager, Product Support and Business Development, Greg Bleasel, says the agreements are another way Hino is making truck ownership more economical for business owners and managers.

"Hino Australia recognises that a one-size-fits-all approach isn't the best way to deal with truck maintenance, and has developed the four-level program to satisfy all types of vehicle usage," he says.

"Not all trucks are used in the same way or under the same conditions. A truck covering large distances in the outback in extreme heat and dust will likely need different maintenance schedules than a short-haul metro delivery truck.

"Hino maintenance agreements cater for these different customers by providing a level of service that suits their needs and budget."

Level 1 provides standard scheduled servicing (as per the manufacturer's recommendation), with all work performed by Hino factory-trained technicians using Hino genuine parts.

The second level of maintenance adds the replacement of consumables (such as belts, hoses, globes and wiper blades) to those items included with the log-book service. Level 3 servicing additionally offers the replacement of brake and clutch parts, as well as selected fuel system, suspension and driveline parts.

Level 4 provides the most extensive servicing and covers all items available in levels 1 to 3, adding comprehensive repair of major mechanical components, including the engine and transmission.

A fixed monthly cost is charged for all four levels of service, meaning that owners can avoid unexpected repair costs and maintain tight control of maintenance budgets.

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