Protect your privacy with extra NHVR Portal security

The National Heavy Vehicle Regulator (NHVR) will be introducing multi-factor authentication in the NHVR Portal to protect customer data, starting from December 2.

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Committed to the safety of heavy vehicles operators on and off the road, the NHVR’s multi-factor authentication is a two-step verification process required for accessing online accounts and is regarded as one of the most effective preventions against cyber criminals.

NHVR chief technology officer Geoff Mitchell says Portal users will have time to transition to multi-factor authentication and several verification options will be available.

“We are committed to protecting our customer data in the Portal, which is a critical business hub for industry and road managers,” he says.

“While passwords offer some restriction to account access, they are no longer enough to ensure protected data privacy.”

To set up verification, portal customers will receive a code through SMS, phone call back service or an email.

It is encouraged to take up this offering from December, with existing Portal customers having the ability to transition until March 1, 2025.

Mitchell says most people would be familiar with multi-factor authentication, as it’s generally used for online services such as mobile banking or social media accounts.

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