Toll Group has launched its next-generation digital platform, iCON, designed to deliver smarter, faster, and more sustainable freight management solutions for customers worldwide.
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Short for information control, iCON is Toll Group’s digital freight management platform that provides forwarding customers with end-to-end visibility and control over their supply chain.
The refreshed iCON is built by a dedicated in-house team using modern technologies, enabling Toll to deliver enhancements in response to customers’ evolving needs rapidly.
“iCON was created to meet growing demand for smarter, faster freight management,” Toll Global forwarding global head of digital Michelle Shirton says.
“It’s a comprehensive, intuitive platform that streamlines supply chain operations, so our customers can focus on growing their business.”
For nearly two decades, iCON has helped businesses simplify complex logistics processes with a range of freight management tools.
The latest enhancements enable customers to manage their freight operations with greater efficiency and insight:
- Improved accessibility to shipment, container, and purchase order tracking via the new modern, user-friendly, and highly customisable interface
• Greater convenience with a more intuitive workflow for submitting bookings, deliveries, and documents
• A smoother user experience as the new infrastructure enables faster loading and enhanced responsiveness across the system
• More reliable information and insights with higher data refresh frequencies
New capabilities include:
- Overview Dashboard: offers customers a comprehensive overview of all their shipments and exceptions
• Emissions Tracker: monitors the carbon emissions from shipments
• Advanced Analytics: analyses the customer’s historical spend, volume, transit time, and other critical shipping metrics
• Delivery Calendar: enables customers to manage and view all their deliveries easily
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